About Velvera Harbor

Velvera Harbor is an online retailer selling coastal decor pieces for the home to customers across India. This page is the business record: who we are, what we stock, and where the limits of that are.

The four facts

  • Based in: Indore, Madhya Pradesh
  • Trading as: Velvera Harbor – online retailer, no physical showroom
  • Catalogue: Coastal Figurines, Wall Art and Signs, Coastal Wall Art, Vases and Table Pieces, Cushions and Curtains, Candles and Lanterns
  • Delivery: within India, dispatched from Indore

Velvera Harbor is an online-only retailer and does not operate a customer-facing showroom. The address below is the business and order fulfilment address, not a shop counter.

How a piece gets listed

  1. Source and confirm. What is this piece made of, what size is it, what comes in the pack.
  2. Write only what is confirmed. Missing specs stay missing; we do not fill gaps by inference.
  3. Photograph as supplied. Colour renders differently by screen; natural materials vary batch to batch.
  4. Check the stock is real. Anything that turns out not to be gets a call and a full refund.

How we choose decor stock

We stock coastal pieces that work in an Indian home rather than only in a beach house – vases, framed sets, lanterns and small figures that sit on a shelf or a table. Where a piece is hand finished, we say so, because it means each one differs.

What we are

We are a retailer, working online, from a single address in Indore, Madhya Pradesh. The catalogue is coastal decor pieces for the home that we hold or can obtain from our suppliers. There is one inbox, [email protected], answered inside a business day, and the people answering it are the people packing the orders – there is no call centre in between.

What we are not

  • Not a manufacturer. We do not make what we sell and do not present supplier goods as our own production.
  • Not a showroom. There is no counter to visit and no walk-in trade.
  • Not GST registered. Turnover is below the applicable threshold, so no GST tax invoice bearing a GSTIN is issued.
  • Not a card merchant. Payment is UPI and Cash on Delivery only; no card details are collected or stored.
  • Not a warranty provider. We add no warranty of our own; a warranty stated on a product page applies on its own terms.

Contact

Business and order fulfilment address: 3142, Sudama Nagar Service Rd, Sector E, Sudama Nagar, Indore, Madhya Pradesh 452009, India
Email [email protected] · Phone +91 8698342515
Customer service hours: Monday–Saturday, 10:00 AM–6:00 PM IST

What we do not claim

We do not claim awards, years in business, customer numbers or review scores. Where a page here states a fact, it is one we can support.

How to reach a decision-maker

There is no escalation ladder here. The person answering [email protected] is the person who can authorise a refund or a replacement.